Information we collect
The personal information you’re asked to provide and the reasons why, will be made clear to you when we ask you to provide any personal information.
If you contact us directly, we may receive information about you e.g. your name, email address, phone number, the contents of the message and/or attachments you may send us. And sometimes we might ask for some other information you may choose to provide.
When you register for an Account we usually ask for your contact information, e.g. name, address, email address and maybe telephone number.
How we use your information
We might use the following information in various ways to help us:
- Make sure our website works as best as it can
- Improve and personalise, your website experience
- Understand how you use our website
- Develop new products, services, features and functionality
- Communicate with you, either directly or through one of our partners helping you with updates and other information relating to the website and for marketing and promotional purposes
- Send you emails.
- Find and prevent fraud
21StoryMarketing follows a standard procedure of using log files. These are a small file logged whenever a visitor uses a website. All organisations who have websites are hosted by a company who keeps them up and running. As part of the hosting company’s service, they keep these log files safe. The information collected by log files might include internet protocol (IP) addresses, which browsers and Internet Service Provider (ISP) are the most popular, the date and time you used the website, possibly the number of pages you viewed and which was the last page you viewed before leaving the site and whether you came back. Don’t worry, we can’t personally identify you or anyone else.
The purpose of the information is simply to understand trends so we can keep improving the the site, making sure we’re giving you the best experience and gathering demographic information.
Cookies and Web Beacons
Like any other website, 21StoryMarketing uses ‘cookies’. These cookies are used to store information including visitors’ preferences and the pages on the website that each visitor may have viewed. The information is used to optimise your experience by customising page content based on your time spent reading and which browser you used.
For more general information on cookies, please read “What Are Cookies”.
Advertising Partners Privacy Policies
21StoryMarketing can’t access or have any control over these cookies used by third-party advertisers.
Third Party Privacy Policies
You can choose to disable cookies through your individual browser options. If you’d like to know more detail how cookies work together with specific web browsers, you can find it at the browsers’ respective websites.
GDPR Data Protection Rights
Because we’re here to look after you, we’d like to make you fully aware of all your data protection rights . Just in case you weren’t aware, you’re entitled to the following rights:
Access – If we safely store, you can request copies of your personal data. We may charge you a small fee for this service.
Rectification – You also have the right to request that any information we safely store is accurate and corrected if it’s not. You also have the right to request that we correct the information you believe is incomplete.
Erasure – You can also ask us to remove your personal data, with certain conditions.
Restrict processing – We can also be asked to restrict the processing of your personal data, with certain conditions.
Object to processing – You can simply ask us to not process any of your personal data again, with certain conditions.
Data portability – You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, with certain conditions.
If you make a request we have one month to reply. If you’d like to request any of these rights, please get in touch.
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe and participate in keeping children safe by monitoring and guiding their online activity.
Here at 21StoryMarketing we don’t knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that a child may have provided this kind of information on our website, please get in touch with us immediately and we’ll do our best to remove any information from our records.